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Employment Opportunities

At Nationwide Inbound our employees are our greatest asset. Join our dynamic team today! We currently hiring for the following opportunities:

Customer Care Representative

Look Forward to Coming to Work

Flexible hours
Base + Performance Pay
Exceptional Environment
Fun Co-Workers
Growth Opportunities
Professional Atmosphere
Full & Part Time Positions
Flexible Paid Time Off
Flexible Spending Accounts
401K
 

We are looking for high energy, computer-literate, professional, career oriented individuals.  Nationwide Inbound is growing and would like to fill several positions.  There is a lot of opportunity to grow your career with our Full Customer Care Center.  An impressive history of customer service is a must.  Saturday and Sunday shifts will be necessary. 

Qualified applicants will receive immediate consideration.

Interested applicants are encouraged to visit our corporate offices and complete an application Monday through Friday between the hours of 8 AM and 5 PM or submit an online application now.


Inside Sales Representative

Nationwide Inbound, Inc. is building its sales and marketing team and our aspirations are huge. We are on the hunt for an Inside Sales Representative (ISR) to help fuel this ambitious growth.  If you love talking with people and have the drive to be the best, becoming an ISR for Nationwide Inbound, Inc. might be the perfect position for you.

Our ISR will work closely with both the sales and marketing teams to identify and convert new customers, grow existing accounts, and meet/exceed quarterly sales quotas.  Your primary responsibilities will be as follows:

1.    Manage all in-bound sales leads 2.    Assist Senior Sales Representatives
3
.    All Sales Functions; from research, close deals, and follow up
5.    Self-Generated lead research & outbound prospecting
6.    CRM Database Maintenance

Nationwide Inbound will receive from You:

·         Inside sales experience or customer service background preferred
·         Experience with CRM products such as SageCRM is a plus; willingness to learn is required
·         Organization and time management skills, with an ability to cope with a fluctuating workload
·         Ability to adapt quickly to new and varied job tasks in a fast paced environment
·         Incredible attention to detail, to ensure accurate use of internal systems and processing of information
·         Analytical skills to enable quick compilation of additional research

You will receive from Nationwide Inbound:

·         Unlimited commission
·         Fun work environment
·         Flexible Paid Time Off
·         Flexible Spending Accounts
·         401K
·         Day shift with some evenings
·         Possible work travel

Interested applicants are encouraged to submit an online application now and copy & paste your resume & cover letter on the bottom of the application


Customer Service Operational Manager

Nationwide Inbound is a fast growing, diverse customer service environment and we are seeking a Customer Service Operational Manager. The desired applicant will assist with regulating actions and encouraging the successes of a team consisting of 12-24 team members who provide customer service to a variety of companies.

Specific responsibilities will include:

• Staff supervision, coaching, mentoring and disciplining
• Customer service assistance and resolution for elevated concerns of clients
• Maintain performance benchmarks of employees for optimal customer service experience
• Set a consistent, professional example through empathetic communication and positive demeanor while interacting with staff and clients

Nationwide Inbound will receive from you:

• 3 Years Customer Service Experience with an ability to recount a track record of client satisfaction and resolution
• Advanced computer capability with knowledge of Word and Excel
• Exceptional communication skills, both written and verbal
• Confident, conscientious and organized
• Positive attitude and High Energy personality

You will receive from Nationwide:

  • Flexible Paid Time Off
  • Flexible Spending Accounts
  • 401k
  • Professional Atmosphere
  • Fun Co-Workers
  • Growth Opportunities
This is a full-time position that may require work on some holidays and weekends.

Interested applicants are encouraged to submit an online application now and copy & paste your resume & cover letter on the bottom of the application