CUSTOMER SERVICE MADE SIMPLE
Nationwide Inbound offers a full range of customizable services to meet your individual business needs. Our solutions are centered on our commitment to quality and consistency.
Professional Message Taking
We offer telephone message taking services that include: collection of contact information (name, address, phone number, and email address), simple scripting, message taking, and message dispatch. The collection of the information that is recorded is verified for accuracy and consistency.
Enhanced Sales Services
Our Enhanced Sales Services keeps you off the phone and out on the job. We act as a complete extension of your office through quoting, scheduling, and dispatching jobs. By enabling us to answer the calls and schedule, you allow us to secure more jobs.
Nationwide Outbound is a customizable telephone marketing program developed by Nationwide Inbound, Inc. which specializes in services that boost sales, increase cross-selling opportunities, generate leads and much more. With a fresh approach to outbound marketing, we act as a true extension of your business and make sales calls for you.
Learn More About Nationwide Outbound
Never miss an emergency call with our live call patching program. When emergency calls come in, we alert you via phone call, text, or email over a set period of time based on your preferences. For those calls that don’t fit the parameters, we take the appropriate message and forward it to you.
Internet Lead Converting
When prospects search for companies on sites like Home Advisor or Angie’s List, your competitors receive the same leads you do. This means that you have to act fast to secure the appointment. We receive prospect’s contact information and our representatives call the lead promptly. When we book the appointment, you receive an email or text confirmation and then you complete the service call!
Employee Absence Management
Enforce your company standards with our third party management system. To report an absence or late start, your employees call into your designated number where we record the employee information, reason, and type of leave they are requesting. Our agents share all information with the shift supervisor to keep your team running smoothly.
Ask us about our additional services!