WE BELIEVE IN THE POWER
OF THE CUSTOMER EXPERIENCE.
With over 25 years of experience, we can assist your growing business with professional telephone services.
ABOUT NATIONWIDE INBOUND INC.
Nationwide Inbound Inc. is a full-service customer contact center that provides professional, cost-effective services to companies of all sizes. Over 25 years ago, we began as a single seat answering service. Today, we have grown immensely, all while earning the trust of hundreds of companies across North America in the Home Service and 50 other industries. From day one our goal and driving force has been to assist businesses with the highest quality of customer support.
AWARDS AND RECOGNITION
FREQUENTLY ASKED QUESTIONS
What are your hours of operation?
We are a 24/7/365 Customer Contact Center, that offers Busy Rollover, After Hours, Weekend and 24/7 Availability.
Where are you located?
Our headquarters is located in the small city of Freeport in Northern Illinois. While the Freeport Headquarters is the main hub of our employee base, we also have remote agents in Illinois, Iowa, Wisconsin and Kansas.
How does my business send you calls?
We work to customize your account so that we can act as an extension of your office. This includes a specialized forwarding number that
sends your calls to your account consisting of customized scripting and protocols.
What resources do you have for your customers?
We provide all of our clients with 24/7 client assistance as well as access to our customer portal which houses reports, messages, account
changes, on-call schedules, call recordings and much more.
What types of services do you offer?
We offer a variety of services including basic message taking, scheduling, lead handling, employee call offs, dispatching and outbound marketing.
INDUSTRIES WE SERVE
Animal Services
Appliances
Business Services
Chiropractic
Churches
Construction
Dental
Electric
Elevators
Handyman
Legal
Plumbing
Funeral Homes
Housing
Medical
Renovations
Services Agencies
Garage
HVAC
Painters
Resoration
Transportation
Glass
Landscaping
Pest Control
Sales & Services
ALLIANCES
LEARN MORE ABOUT US!
Nationwide Inbound Inc. is an award-winning 24/7 customer contact center located in Freeport, IL. We serve clients in all 50 states and Canada. Industries served include medical, home services, glass, financial, electrical, IT, and marketing firms, among others.
START YOUR JOURNEY
Nationwide Inbound Inc. provides seamless customer care 24/7 through professional telephone services and live customer support. Thank you for your interest in Nationwide Inbound. Please complete the information below and a member of our team will reach out to you. If you’re inquiring about a job opening, please visit our careers page.