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Find Your Perfect Match with Nationwide Inbound

Find Your Perfect Match with Nationwide Inbound

Speed dating is used as a method to meet individuals and get to know as much as you can about one another in a matter of 3-8 minutes before moving onto the next participant. In our version, we will answer some of our frequently asked questions in order to get to know Nationwide Inbound in a short time and at the end, you can decide to move forward and start your call center partnership with us!

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Attitude: What’s the Big Deal Anyway?

Attitude: What’s the Big Deal Anyway?

“Attitude” defined means one’s thoughts or feelings on a particular subject manifested through their behavior. This can be directed at persons, things, or ideas. It is something we carry; it is something we wear. Others can see and feel it wherever we go, and as is the case with everything in life, it has a ripple effect. Below are some excerpts of what some great and successful minds have had to say about the power of attitude, but are these words applicable to those of us who are just following the daily grind?

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Five Ways to Promote Your Business Now

Five Ways to Promote Your Business Now

Don’t ignore marketing because you think it’s time-consuming and expensive – you actually can’t afford not to market your business, product or service. Here a few ways to kick-start your marketing plan with a little time and a relatively small investment.

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Contact Centers Improve the Customer Experience

Contact Centers Improve the Customer Experience

Most marketers believe that the Customer Experience will be the primary driver of brand equity. Despite the shift to data-driven and automated marketing tactics, marketing leaders are not forgetting that most customers still want a personalized – albeit customized – experience. Even with the shift toward automation, something as simple as a phone call can make a big difference in the customer’s attitude toward your company. Here are three ways to engage your customers via a Customer Contact Center.

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Top Blogs of 2022

Top Blogs of 2022

As 2022 comes to a close, our team at Nationwide Inbound has taken time to reflect on the variety of industry resources we have provided for you to help your business become more effective. Over the last 12 months, we have dug deep into topics such as sales, customer service and personal & professional development. Join us as we revisit our top blogs of 2022!  

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Tips for Completing Your New Year’s Goals!

Tips for Completing Your New Year’s Goals!

Nearly half of Americans make New Year’s resolutions, but just 8% actually follow through and accomplish their goals, according to a research done at the University of Scranton. As the study showed, the hard part is not making your goals, but following through with them. Set yourself up for success by following these steps to follow through with your new year goals.

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Walk a Mile in Your Customer’s Shoes

Walk a Mile in Your Customer’s Shoes

The customer care industry runs on empathy. From day one, employees should be trained on how to empathize with the customers they interact with. Being able to understand what it feels like when a customer’s windshield is cracked, or how frustrating it is when their furnace breaks down on a below-zero day makes for a better customer service experience.

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