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Double the Honor, Double the Pride: Nationwide Inbound Brings Home Two ATSI Awards for Exceptional Service
Nationwide Inbound Inc. continues to set the standard for call center performance by winning the coveted ATSI Award of Excellence for the 15th year, and the Call Center Award of Distinction for the 10th year.
How Your Business Can Beat the Heat with Nationwide Inbound’s Customer Service Solutions
Summer is an exciting time for businesses, as new customers come in and sales rise. But with the summer heat, it can also be a challenging time for businesses. Customers can become frustrated due to long wait times and understaffed customer service departments. That’s why it’s important to invest in a customer service solution that can help your business beat the heat.
6 Virtual Team Building Ideas
In today’s digital age, it’s more important than ever to foster a strong remote team culture. Our 5 virtual team building activities provide the perfect solution to engage and connect with your colleagues, no matter the distance. Try an online book club for a shared learning experience or a digital scavenger hunt to encourage problem-solving skills. Here are 5 virtual team building ideas that will help you bring your team together, no matter where you are!
The CSR’s Guide to Achieving Perfection in the Summer
Summertime is a busy season for Customer Service Representatives. With the influx of new customers and a need for outdoor services, there is an increased demand for excellent customer service. It is important for customer service representatives to understand the best practices and tips that can help them achieve perfection in the summer. From understanding customer expectations to staying cool and professional, we have provided a few ways customer service representatives can succeed this summe!
Discover How Your Medical Office Can Benefit from Using a Call Center
As medical offices work to become more efficient and patient-focused, the use of a call center can be a great asset. ‘Call Your Doctor Day’ is a great way to remind patients to call their doctor’s office and make an appointment or check on their health status. Here are a few benefits for medical offices to use a call center!
36 Ways to Relax after Work
Discover tips for helping employees unwind after work with Nationwide Inbound’s employee relaxation strategies.
3 Ways to Improve Your Customer Service on Memorial Day
For businesses, Memorial Day is a special day because it’s a chance to show customers that they care and appreciate their service. It’s also an opportunity to provide customers with excellent customer service and demonstrate their commitment to the values of Memorial Day. Check out our few ways to take your customer service to the next level this Memorial Day!
3 Tips for Effective Remote Leadership
Get the most out of your remote team with our leadership tips! Understand how to motivate a diverse team and encourage collaboration while working remotely.
How to Get Hired in the Customer Service Industry
In today’s customer service industry, empathizing with customers and providing them with positive customer service experiences is essential to getting hired. Here are four proven tips to help you get hired in the customer service industry!