DID YOU KNOW?
80% of all consumers will hang up on a voicemail.
Benefits of Nationwide Inbound as Your Answering Service
Calls Answered 24/7
Increased Efficiency
Reduced Cost
Increased Sales
Levels of Service
Basic Telephone Answering Service
- Collect Caller Information / Reason for Call
- Dispatch to On-Call Technician or Office for Follow-Up
Enhanced Services
- Additional Scripting to Explain Service
- Access to Service Titan
- Schedule Appointments
- On-Call Portal
- Basic Reporting
Extra's
- Lead Handling: Home Advisor, Porch, Home Depot and Internet
- Appointment Confirmation Calls
- Dispatch Jobs: Rescheduling, Parts, Converting Estimates
- Customized Reporting
- Block Phone Numbers
- Update On-Call
- Reclassifying Phone Calls
Internet Lead Converting Services
1. Receive Information
2. Call the Lead
3. Confirmation
4. Appointment Set
Create a WOW Experience with these Advantages
Professional Customer Service Representatives
The most important advantage we give your business is providing live support from customer service professionals. Representatives give customers a personal experience which builds the foundation of your Business-to-Consumer relationship.
No Need to Hire Additional Employees
Since you no longer have to worry about having someone in the office 24/7, there is no need to add headcount. Customers can speak to a real person no matter when they call, and your business saves money without the expense of recruiting, hiring and training employees.
Consistent Customer Interactions
Each account is individually designed, and the personalized script ensures your brand is being properly represented during each and every call. Consistent experiences generate positivity throughout the entire customer life cycle.
24/7 Availability
A customer contact center guarantees that someone is answering your calls every minute of every day. You no longer have to worry about sick days, holidays, vacations, night, weekend, or any additional challenges you may face running a 24/7 service business.
Who We Are
Nationwide Inbound Inc. provides seamless customer care 24/7 through professional telephone services and live customer support. We learn your business needs, identify opportunities and design a custom solution to best match your business needs.
From day one, Nationwide Inbound’s goal and driving force has been to assist businesses with the highest quality of customer support. Each and every one of their customer interactions are centered around their commitment to quality and consistency.
Start Your Journey
Nationwide Inbound Inc. provides seamless customer care 24/7 through professional telephone services and live customer support. Thank you for your interest in Nationwide Inbound. Please complete the information below and a member of our team will reach out to you.