Pictured (Left to Right): Haley, Amber, Josh, Nicole, Chris, Brandy, Drew & Ann.
2025 CAM-X Call Takers: Maria, Mary, Mathue, John, Ariel. Gerard, Rafael, Robert, Jordan, Jose, Kristen, Temeka, Leslie, Joslyn, Amanda, Blayr, Hector, Edgar and Eddy.
Nationwide Inbound of Freeport, IL has been honoured with the exclusive 2025 Award of Excellence for 12 years. The Award is presented annually by the Canadian Call Management Association (CAM-X), the industry’s Trade Association for providers of call centre services including telephone answering and message delivery. Nationwide Inbound was presented with the Award recently at the CAM-X 61st Annual Convention and Trade Show in Charlottetown, P.E.I..
“We are truly honored to be recognized by CAM-X for the twelfth consecutive year,” said Brian Stewart, President of Nationwide Inbound. “This award reflects the dedication and professionalism of our entire team. Their commitment to delivering exceptional customer experiences every day is what sets Nationwide Inbound apart.”
Independent judges are contracted by CAM-X to evaluate message services over a six month period. The scoring criteria includes:
- Response Time
- Courteousness of Rep
- Accuracy of Call
- Knowledge of Account
- Overall Impression of Call
“Your outstanding organization has truly demonstrated that excellence is a learned skill, and through your dedication and commitment, you have achieved this remarkable recognition. Congratulations on this well-deserved award!” says CAM-X President Gloria Tonne.
Now a twelve-time winner, Nationwide Inbound earned the Diamond Plus Award for twelve years. CAM-X extends its congratulations to the staff of Nationwide Inbound on their proven quality service to their customers.
About Nationwide Inbound Inc.
Nationwide Inbound located in Freeport, Illinois is a full-service 24/7 customer contact center that provides professional, cost-effective services to companies of all sizes. Over 25 years ago we began as a single seat answering service. Today, we have grown immensely all while earning the trust of hundreds of companies across North America in the Home Services and 50 other industries. From day one our goal and driving force has been to assist businesses with the highest quality of customer support.
About CAM-X
CAM-X is a Canadian based trade Association for the Call Management industry which includes call centres, telephone answering services, telemarketing services, and other communication services. Their goal is to contribute to their members’ profitability by fostering a willingness to exchange ideas, experiences and solutions while promoting the general welfare and ethical standards of our industry. Please visit www.camx.ca for more information.
