May 31, 2023 | News & Events
As medical offices work to become more efficient and patient-focused, the use of a call center can be a great asset. ‘Call Your Doctor Day’ is a great way to remind patients to call their doctor’s office and make an appointment or check on their health...
May 24, 2023 | News & Events
Do you find it difficult to unwind? If so, you’re not alone. Not being able to turn off work at the end of the day is a chronic challenge all around the world. People often bypass their ‘me time’ and see relaxing as just an excuse to be lazy. But, it’s so much more...
May 10, 2023 | News & Events
Memorial Day is one of the most important days of the year for many people across the United States. This day commemorates those who have died in service to our country, and it’s a day that is set aside to remember and honor their sacrifices. For businesses, Memorial...
May 3, 2023 | News & Events
Get the most out of your remote team with our leadership tips! Understand how to motivate a diverse team and encourage collaboration while working remotely. Learn how to run effective meetings, manage communication to ensure everyone is on the same page and provide...
Apr 26, 2023 | News & Events
In today’s customer service industry, empathizing with customers and providing them with positive customer service experiences is essential to getting hired. Here are four proven tips to help you get hired in the customer service industry: Become an Expert in...
Apr 19, 2023 | News & Events
Are you looking for ways to improve your customer service skills? Do you want to know what the latest trends are in the call center industry? If so, you are in luck! This article will provide you with a glimpse into the latest customer service trends. The call center...
