Jan 23, 2024 | News & Events
In the dynamic landscape of customer service, fostering long-term relationships with customers is integral to business success. Customer retention strategies play a pivotal role in not only retaining existing clientele but also in cultivating loyalty that transcends...
Aug 9, 2023 | News & Events
A call center is a centralized facility that handles incoming and outgoing customer communications, such as phone calls, emails, and chats. Call centers are an important part of many businesses, as they provide a dedicated team to handle customer inquiries and...
May 10, 2023 | News & Events
Memorial Day is one of the most important days of the year for many people across the United States. This day commemorates those who have died in service to our country, and it’s a day that is set aside to remember and honor their sacrifices. For businesses, Memorial...
Feb 2, 2023 | News & Events
It’s important to build relationships with customers, because at the end of the day, a strong customer relationship can lead to more sales. It’s a simple investment that can have the biggest impact on your company and customers. Here’s a few ways you can start to...
Jan 25, 2023 | News & Events
Speed dating is used as a method to meet individuals and get to know as much as you can about one another in a matter of 3-8 minutes before moving onto the next participant. In our version, we will answer some of our frequently asked questions in order to get to know...
