Feb 25, 2025 | News & Events
St. Patrick’s Day isn’t just about shamrocks and wearing green—it’s a fantastic opportunity to bring festive cheer into the call center, boost morale, and strengthen team spirit. In a fast-paced environment where agents handle high call volumes and juggle multiple...
Dec 9, 2024 | News & Events
Finding the right gift for someone who works in a call center can be both thoughtful and practical. Call center professionals spend their days juggling calls, solving problems, and delivering stellar customer service, so a gift that acknowledges their unique needs and...
Dec 2, 2024 | News & Events
As Christmas approaches, we prepare for another busy day at the call center. Because of our amazing agents, we are able to provide a unique and pivotal service to our customers that allows them to enjoy the holiday with their families, free of interruption. Here are a...
Mar 11, 2024 | News & Events
As the flowers bloom and the days grow longer, spring brings with it a sense of renewal and rejuvenation. It’s the perfect time to shake off the dust of winter and embark on a fresh start, both personally and professionally. Just as you tidy up your home or...
Jun 27, 2023 | News & Events
Independence Day: Celebrating the birth of our nation! It’s also important to remember the values that make America great, including excellent customer service. Customer service is the backbone of any successful business, and it’s especially important on...
