Building Your Self-Confidence

Building Your Self-Confidence

Self-confidence is something we learn to build up because the challenging world of business, and life in general, can deflate it. Even the greatest leaders’ self-confidence falters at times. It’s not something that people are born with. Confidence is a mindset that...
7 Rules of Life [Infographic]

7 Rules of Life [Infographic]

Life gets the best of us and sometimes we need to take a step back and work on some of the small things in life. These 7 rules of life can remind you where to focus and invest your energy in a positive...
Work Life Balance Tips

Work Life Balance Tips

For far too long, we have prioritized doing well over being well. Balancing work life and personal life can be tough. Longer working hours, expectations of using smartphones to be on call or answering emails 24/7, more pressure to get things done quickly and less...
4 Tips to Creating an Unforgettable Customer Experience

4 Tips to Creating an Unforgettable Customer Experience

Define the success of your company with an unforgettable experience. By creating a culture customers want to come back to, you are developing a loyal customer base. Their loyalty is an advantage for your company that will leave all your competitors in the dust.  So...
How to Deal with an Angry Customer [Infographic]

How to Deal with an Angry Customer [Infographic]

Working in the customer service industry, you can have really positive moments and you can also have really rough moments. One of the harder moments may be dealing with an angry customer. Keep these 6 tips in mind to successfully navigate talking to an angry...