Aug 1, 2022 | News & Events
Self-confidence is something we learn to build up because the challenging world of business, and life in general, can deflate it. Even the greatest leaders’ self-confidence falters at times. It’s not something that people are born with. Confidence is a mindset that...
Jul 28, 2022 | News & Events
Life gets the best of us and sometimes we need to take a step back and work on some of the small things in life. These 7 rules of life can remind you where to focus and invest your energy in a positive...
Jul 25, 2022 | News & Events
For far too long, we have prioritized doing well over being well. Balancing work life and personal life can be tough. Longer working hours, expectations of using smartphones to be on call or answering emails 24/7, more pressure to get things done quickly and less...
Jul 18, 2022 | News & Events
Define the success of your company with an unforgettable experience. By creating a culture customers want to come back to, you are developing a loyal customer base. Their loyalty is an advantage for your company that will leave all your competitors in the dust. So...
Jun 28, 2022 | News & Events
Working in the customer service industry, you can have really positive moments and you can also have really rough moments. One of the harder moments may be dealing with an angry customer. Keep these 6 tips in mind to successfully navigate talking to an angry...