Nov 8, 2022 | News & Events
Nationwide Inbound Earns CAM-X 2022 Call Centre Award of Excellence and Award of Distinction. Nationwide Inbound of Freeport, IL has been honored with the exclusive 2022 Award of Excellence for the 9th year by the Canadian Call Management Association (CAM-X) —the...
Oct 24, 2022 | News & Events
Nationwide Inbound Inc. of Freeport, IL has been voted 2022 Top Employer (101-500 Employees) Best of the Region! Best of the Region awards celebrate and recognize the best our community has to offer. We would like to say thank you to our customers, community and most...
Oct 17, 2022 | News & Events
Inspiring customer service loyalty to your brand, products, and services is a vital part of your company’s success. Building customer loyalty goes far beyond earned rewards and points. True loyalty involves winning your customer’s continuing support which draws them...
![Demonstrate C.A.R.E [Infographic]](https://www.nationwideinbound.com/wp-content/uploads/2022/09/DemonstrateCARE-1080x675.jpg)
Sep 27, 2022 | News & Events
At Nationwide Inbound, our agents are ensured to demonstrate C.A.R.E in the first 30 seconds of their calls. We strive for our agents to practice empathy. We want the customer to feel special and valued. There’s a reason the customer is calling and it’s up to our...
Sep 21, 2022 | News & Events
When you think of the world’s most difficult jobs, Contact Center Agent may not immediately jump to the top of your list. People don’t often think about it, but being good at being a Call Center Agent is a tough gig, and it requires a whole lot of skills to pull it...
