Sep 12, 2023 | News & Events
Happy National IT Professionals Day! Today is a day to celebrate and recognize the hard work of our IT professionals. As technology continues to evolve and become more and more important in our lives, it’s essential to have an IT department that can provide reliable...
Aug 16, 2023 | News & Events
Customer service is a crucial aspect of any business. It is the key to retaining customers, building strong relationships, and ultimately driving revenue. As the world continues to evolve at a rapid pace, so does the way companies approach customer service. In this...
Jul 19, 2023 | News & Events
As a customer service representative, you are the face of your company, and the way you interact with customers can make or break their experience. One way to make customers feel valued and heard is by speaking to them as an individual, rather than a faceless entity....
Jun 23, 2023 | News & Events
Nationwide Inbound Inc. continues to set the standard for call center performance by winning the coveted ATSI Award of Excellence for the 15th year, and the Call Center Award of Distinction for the 10th year. Nationwide Inbound 2023 ATSI Call Takers (Pictured Left to...
Jun 7, 2023 | News & Events
Summertime is a busy season for Customer Service Representatives. With the influx of new customers and a need for outdoor services, there is an increased demand for excellent customer service. It is important for customer service representatives to understand the best...
