Dec 9, 2024 | News & Events
Finding the right gift for someone who works in a call center can be both thoughtful and practical. Call center professionals spend their days juggling calls, solving problems, and delivering stellar customer service, so a gift that acknowledges their unique needs and...
Dec 2, 2024 | News & Events
As Christmas approaches, we prepare for another busy day at the call center. Because of our amazing agents, we are able to provide a unique and pivotal service to our customers that allows them to enjoy the holiday with their families, free of interruption. Here are a...
Aug 14, 2024 | News & Events
2024 ATSI Call Takers (Left to Right): Ann L. (Employee Culture & Engagement Coordinator), Amanda S., Terasa G., Rebecca L., Hailey W., Wendy H., Layla M., Chris T. Not Pictured: Frank G., Mathue K., Mary A., Kadeisha O., Derek B., Julie C., Benjamin R., Madison...
Apr 4, 2024 | News & Events
In the fast-paced world of business, where transactions happen in milliseconds and virtual interactions often replace face-to-face communication, customer service representatives serve as the frontline soldiers, the unsung heroes bridging the gap between companies and...
Mar 28, 2024 | News & Events
In the fast-paced world of call centers, where agents navigate through a myriad of customer inquiries and high-pressure situations, maintaining mental and emotional well-being is paramount. At Nationwide Inbound, we recognize the importance of supporting our call...
