Aug 14, 2024 | News & Events
2024 ATSI Call Takers (Left to Right): Ann L. (Employee Culture & Engagement Coordinator), Amanda S., Terasa G., Rebecca L., Hailey W., Wendy H., Layla M., Chris T. Not Pictured: Frank G., Mathue K., Mary A., Kadeisha O., Derek B., Julie C., Benjamin R., Madison...
Apr 4, 2024 | News & Events
In the fast-paced world of business, where transactions happen in milliseconds and virtual interactions often replace face-to-face communication, customer service representatives serve as the frontline soldiers, the unsung heroes bridging the gap between companies and...
Mar 28, 2024 | News & Events
In the fast-paced world of call centers, where agents navigate through a myriad of customer inquiries and high-pressure situations, maintaining mental and emotional well-being is paramount. At Nationwide Inbound, we recognize the importance of supporting our call...
Jan 15, 2024 | News & Events
In the world of business, customer service plays a pivotal role in maintaining and growing a successful brand. Exceptional customer service agents are the unsung heroes of a company, who often serve as the first and last point of contact with customers. They have the...
Dec 27, 2023 | News & Events
Welcome to Nationwide Inbound’s ultimate roundup of the Top Blogs of 2023! As the year draws to a close, we’re thrilled to present a curated collection encompassing an array of insightful topics—from sales strategies to customer service excellence, call...
