Jan 4, 2023 | News & Events
Most marketers believe that the Customer Experience will be the primary driver of brand equity. Despite the shift to data-driven and automated marketing tactics, marketing leaders are not forgetting that most customers still want a personalized – albeit customized –...
Dec 27, 2022 | News & Events
As 2022 comes to a close, our team at Nationwide Inbound has taken time to reflect on the variety of industry resources we have provided for you to help your business become more effective. Over the last 12 months, we have dug deep into topics such as sales, customer...
Dec 9, 2022 | News & Events
The customer care industry runs on empathy. From day one, employees should be trained on how to empathize with the customers they interact with. Being able to understand what it feels like when a customer’s windshield is cracked, or how frustrating it is when their...
Oct 24, 2022 | News & Events
Nationwide Inbound Inc. of Freeport, IL has been voted 2022 Top Employer (101-500 Employees) Best of the Region! Best of the Region awards celebrate and recognize the best our community has to offer. We would like to say thank you to our customers, community and most...
Oct 11, 2022 | News & Events
While almost everyone overthinks from time to time, a study conducted by the University of Michigan suggested that over 57% of women overthink and that over 43% of men do. That’s a pretty significant amount of folks. Overthinking can often have a negative connotation,...
