Oct 4, 2023 | News & Events
For far too long we have prioritized DOING well over BEING well. Employees tend to make unhealthy choices as compared to healthier ones, simply because they think they don’t have the time to do so. Picking up a donut for breakfast is easier than making a salad....
Jul 19, 2023 | News & Events
As a customer service representative, you are the face of your company, and the way you interact with customers can make or break their experience. One way to make customers feel valued and heard is by speaking to them as an individual, rather than a faceless entity....
May 24, 2023 | News & Events
Do you find it difficult to unwind? If so, you’re not alone. Not being able to turn off work at the end of the day is a chronic challenge all around the world. People often bypass their ‘me time’ and see relaxing as just an excuse to be lazy. But, it’s so much more...
Apr 19, 2023 | News & Events
Are you looking for ways to improve your customer service skills? Do you want to know what the latest trends are in the call center industry? If so, you are in luck! This article will provide you with a glimpse into the latest customer service trends. The call center...
Mar 1, 2023 | News & Events
Time is precious. Do you feel the need to be more productive? No matter how organized you are, there’s only 24 hours in a day. Time doesn’t change, all you can do is change how you use that time. With the right approach, you can work efficiently, productively and...