Apr 19, 2023 | News & Events
Are you looking for ways to improve your customer service skills? Do you want to know what the latest trends are in the call center industry? If so, you are in luck! This article will provide you with a glimpse into the latest customer service trends. The call center...
Mar 1, 2023 | News & Events
Time is precious. Do you feel the need to be more productive? No matter how organized you are, there’s only 24 hours in a day. Time doesn’t change, all you can do is change how you use that time. With the right approach, you can work efficiently, productively and...
Jan 18, 2023 | News & Events
Training your staff to deliver excellent customer service is no easy task, but it’s a necessary one. We’ve got some helpful hints for you to make your staff customer service experts. Teach them to think like customers. Train your staff to think like a customer. Set...
Jan 16, 2023 | News & Events
“Attitude” defined means one’s thoughts or feelings on a particular subject manifested through their behavior. This can be directed at persons, things, or ideas. It is something we carry; it is something we wear. Others can see and feel it wherever we go, and as is...
Dec 27, 2022 | News & Events
As 2022 comes to a close, our team at Nationwide Inbound has taken time to reflect on the variety of industry resources we have provided for you to help your business become more effective. Over the last 12 months, we have dug deep into topics such as sales, customer...
