Mar 20, 2024 | News & Events
In the dynamic realm of customer service, staying informed and inspired is key to delivering exceptional experiences. We’ve curated a list of nine TED Talks that offer invaluable insights, innovative perspectives, and a fresh take on the world of customer...
Dec 27, 2023 | News & Events
Welcome to Nationwide Inbound’s ultimate roundup of the Top Blogs of 2023! As the year draws to a close, we’re thrilled to present a curated collection encompassing an array of insightful topics—from sales strategies to customer service excellence, call...
Oct 4, 2023 | News & Events
For far too long we have prioritized DOING well over BEING well. Employees tend to make unhealthy choices as compared to healthier ones, simply because they think they don’t have the time to do so. Picking up a donut for breakfast is easier than making a salad....
Jul 19, 2023 | News & Events
As a customer service representative, you are the face of your company, and the way you interact with customers can make or break their experience. One way to make customers feel valued and heard is by speaking to them as an individual, rather than a faceless entity....
May 24, 2023 | News & Events
Do you find it difficult to unwind? If so, you’re not alone. Not being able to turn off work at the end of the day is a chronic challenge all around the world. People often bypass their ‘me time’ and see relaxing as just an excuse to be lazy. But, it’s so much more...
