How to Make Your Staff Customer Service Experts

How to Make Your Staff Customer Service Experts

Training your staff to deliver excellent customer service is no easy task, but it’s a necessary one. We’ve got some helpful hints for you to make your staff customer service experts. Teach them to think like customers. Train your staff to think like a customer. Set...
Attitude: What’s the Big Deal Anyway?

Attitude: What’s the Big Deal Anyway?

“Attitude” defined means one’s thoughts or feelings on a particular subject manifested through their behavior. This can be directed at persons, things, or ideas. It is something we carry; it is something we wear. Others can see and feel it wherever we go, and as is...
Top Blogs of 2022

Top Blogs of 2022

As 2022 comes to a close, our team at Nationwide Inbound has taken time to reflect on the variety of industry resources we have provided for you to help your business become more effective. Over the last 12 months, we have dug deep into topics such as sales, customer...
Tips for Completing Your New Year’s Goals!

Tips for Completing Your New Year’s Goals!

Nearly half of Americans make New Year’s resolutions, but just 8% actually follow through and accomplish their goals, according to a research done at the University of Scranton. As the study showed, the hard part is not making your goals, but following through with...