Dec 15, 2022 | News & Events
Nearly half of Americans make New Year’s resolutions, but just 8% actually follow through and accomplish their goals, according to a research done at the University of Scranton. As the study showed, the hard part is not making your goals, but following through with...
Oct 28, 2022 | News & Events
In today’s new world, working from home can be challenging, between the daily needs of a job and family and home tasks. These 5 tips stay can help you to stay on task and be productive while working from...
Oct 11, 2022 | News & Events
While almost everyone overthinks from time to time, a study conducted by the University of Michigan suggested that over 57% of women overthink and that over 43% of men do. That’s a pretty significant amount of folks. Overthinking can often have a negative connotation,...
Sep 27, 2022 | News & Events
At Nationwide Inbound, our agents are ensured to demonstrate C.A.R.E in the first 30 seconds of their calls. We strive for our agents to practice empathy. We want the customer to feel special and valued. There’s a reason the customer is calling and it’s up to our...
Sep 21, 2022 | News & Events
When you think of the world’s most difficult jobs, Contact Center Agent may not immediately jump to the top of your list. People don’t often think about it, but being good at being a Call Center Agent is a tough gig, and it requires a whole lot of skills to pull it...