May 31, 2023 | News & Events
As medical offices work to become more efficient and patient-focused, the use of a call center can be a great asset. ‘Call Your Doctor Day’ is a great way to remind patients to call their doctor’s office and make an appointment or check on their health...
May 3, 2023 | News & Events
Get the most out of your remote team with our leadership tips! Understand how to motivate a diverse team and encourage collaboration while working remotely. Learn how to run effective meetings, manage communication to ensure everyone is on the same page and provide...
Apr 26, 2023 | News & Events
In today’s customer service industry, empathizing with customers and providing them with positive customer service experiences is essential to getting hired. Here are four proven tips to help you get hired in the customer service industry: Become an Expert in...
Apr 19, 2023 | News & Events
Are you looking for ways to improve your customer service skills? Do you want to know what the latest trends are in the call center industry? If so, you are in luck! This article will provide you with a glimpse into the latest customer service trends. The call center...
Apr 5, 2023 | News & Events
What is a Call Center and How Can it Help Your Business? A call center is a centralized department that provides customer service, support, and communication to customers. It is a valuable asset for businesses as it can help enhance the customer experience and build...
