Nov 18, 2024 | News & Events
Black Friday brings a unique set of challenges and opportunities for home service companies. With the holiday rush comes high call volumes, increased demand, and customer inquiries on everything from promotions to service availability. For home service businesses,...
Nov 12, 2024 | News & Events
As the season of Thanksgiving approaches, we are reminded of the power of gratitude and how it can transform the spaces we inhabit—including the workplace. In a call center environment, where the pace is fast, and the demands can be high, taking a moment to reflect on...
Nov 12, 2024 | News & Events
The holiday season is here, and for small and medium businesses, it’s a time of increased demand and endless opportunity. But with that opportunity comes fierce competition. In today’s crowded marketplace, where consumers have more choices than ever, how can...
Nov 11, 2024 | News & Events
Freeport, IL (November 7, 2024) — Nationwide Inbound of Freeport, IL has been honoured with the exclusive 2024 Award of Excellence for 11 years and the prestigious 2024 Call Centre Award of Distinction for 9 years. These Awards are presented annually by the Canadian...
Aug 14, 2024 | News & Events
2024 ATSI Call Takers (Left to Right): Ann L. (Employee Culture & Engagement Coordinator), Amanda S., Terasa G., Rebecca L., Hailey W., Wendy H., Layla M., Chris T. Not Pictured: Frank G., Mathue K., Mary A., Kadeisha O., Derek B., Julie C., Benjamin R., Madison...
