Nov 12, 2024 | News & Events
As the season of Thanksgiving approaches, we are reminded of the power of gratitude and how it can transform the spaces we inhabit—including the workplace. In a call center environment, where the pace is fast, and the demands can be high, taking a moment to reflect on...
Nov 12, 2024 | News & Events
The holiday season is here, and for small and medium businesses, it’s a time of increased demand and endless opportunity. But with that opportunity comes fierce competition. In today’s crowded marketplace, where consumers have more choices than ever, how can...
Aug 14, 2024 | News & Events
2024 ATSI Call Takers (Left to Right): Ann L. (Employee Culture & Engagement Coordinator), Amanda S., Terasa G., Rebecca L., Hailey W., Wendy H., Layla M., Chris T. Not Pictured: Frank G., Mathue K., Mary A., Kadeisha O., Derek B., Julie C., Benjamin R., Madison...
Apr 11, 2024 | News & Events
In the competitive realm of landscaping, where customer satisfaction and operational efficiency are paramount, leveraging the right tools and resources can make all the difference. One such tool that often goes unnoticed but holds immense potential is a call center....
Apr 4, 2024 | News & Events
In the fast-paced world of business, where transactions happen in milliseconds and virtual interactions often replace face-to-face communication, customer service representatives serve as the frontline soldiers, the unsung heroes bridging the gap between companies and...
