Dec 27, 2022 | News & Events
As 2022 comes to a close, our team at Nationwide Inbound has taken time to reflect on the variety of industry resources we have provided for you to help your business become more effective. Over the last 12 months, we have dug deep into topics such as sales, customer...
Dec 9, 2022 | News & Events
The customer care industry runs on empathy. From day one, employees should be trained on how to empathize with the customers they interact with. Being able to understand what it feels like when a customer’s windshield is cracked, or how frustrating it is when their...
Dec 6, 2022 | News & Events
The holiday season is a stressful time of year for everyone – shoppers, retailers, service providers and especially those in customer support. Emotions are high and people simply want a smooth holiday shopping experience. With all the chaos, the last thing you want is...
Oct 24, 2022 | News & Events
Nationwide Inbound Inc. of Freeport, IL has been voted 2022 Top Employer (101-500 Employees) Best of the Region! Best of the Region awards celebrate and recognize the best our community has to offer. We would like to say thank you to our customers, community and most...
![Demonstrate C.A.R.E [Infographic]](https://www.nationwideinbound.com/wp-content/uploads/2022/09/DemonstrateCARE-1080x675.jpg)
Sep 27, 2022 | News & Events
At Nationwide Inbound, our agents are ensured to demonstrate C.A.R.E in the first 30 seconds of their calls. We strive for our agents to practice empathy. We want the customer to feel special and valued. There’s a reason the customer is calling and it’s up to our...
