Feb 25, 2025 | News & Events
St. Patrick’s Day isn’t just about shamrocks and wearing green—it’s a fantastic opportunity to bring festive cheer into the call center, boost morale, and strengthen team spirit. In a fast-paced environment where agents handle high call volumes and juggle multiple...
Dec 2, 2024 | News & Events
As Christmas approaches, we prepare for another busy day at the call center. Because of our amazing agents, we are able to provide a unique and pivotal service to our customers that allows them to enjoy the holiday with their families, free of interruption. Here are a...
Nov 18, 2024 | News & Events
Black Friday brings a unique set of challenges and opportunities for home service companies. With the holiday rush comes high call volumes, increased demand, and customer inquiries on everything from promotions to service availability. For home service businesses,...
Nov 12, 2024 | News & Events
The holiday season is here, and for small and medium businesses, it’s a time of increased demand and endless opportunity. But with that opportunity comes fierce competition. In today’s crowded marketplace, where consumers have more choices than ever, how can...
Feb 19, 2024 | News & Events
As St. Patrick’s Day approaches, the air is filled with excitement and anticipation of the luck and prosperity this festive day brings. At Nationwide Inbound, we believe that luck is not just a matter of chance, but a result of strategic decisions and actions...
