The Do’s and Don’ts of the Feedback Sandwich

The Do’s and Don’ts of the Feedback Sandwich

Aug 29, 2022 | News & Events

Let’s face it, no one likes having to be the “bearer of bad news” or the one to deliver constructive criticism. This is, however, a mission that we will all inevitably be tasked with at some point in our lives, at least to some capacity. There are different opinions...
7 Rules of Life [Infographic]

7 Rules of Life [Infographic]

Jul 28, 2022 | News & Events

Life gets the best of us and sometimes we need to take a step back and work on some of the small things in life. These 7 rules of life can remind you where to focus and invest your energy in a positive...
How to Deal with an Angry Customer [Infographic]

How to Deal with an Angry Customer [Infographic]

Jun 28, 2022 | News & Events

Working in the customer service industry, you can have really positive moments and you can also have really rough moments. One of the harder moments may be dealing with an angry customer. Keep these 6 tips in mind to successfully navigate talking to an angry...