Building Your Self-Confidence

Building Your Self-Confidence

Self-confidence is something we learn to build up because the challenging world of business, and life in general, can deflate it. Even the greatest leaders’ self-confidence falters at times. It’s not something that people are born with. Confidence is a mindset that...
7 Rules of Life [Infographic]

7 Rules of Life [Infographic]

Life gets the best of us and sometimes we need to take a step back and work on some of the small things in life. These 7 rules of life can remind you where to focus and invest your energy in a positive...
Work Life Balance Tips

Work Life Balance Tips

For far too long, we have prioritized doing well over being well. Balancing work life and personal life can be tough. Longer working hours, expectations of using smartphones to be on call or answering emails 24/7, more pressure to get things done quickly and less...
4 Tips to Creating an Unforgettable Customer Experience

4 Tips to Creating an Unforgettable Customer Experience

Define the success of your company with an unforgettable experience. By creating a culture customers want to come back to, you are developing a loyal customer base. Their loyalty is an advantage for your company that will leave all your competitors in the dust.  So...
More Than JUST a Call Center

More Than JUST a Call Center

Call centers are so much more than just someone sitting in a dark room answering phone calls. The customer contact centers of today are now technologically-advanced business partners with a goal of improving the customer experience. They ensure that an actual person...