Aug 30, 2023 | News & Events
Artificial intelligence (AI) is changing the world. From daily lives to the business sector, its influence is evident. The call center industry is just one of the sectors set to be revolutionized. But, how exactly will AI impact the call center industry? AI: A Game...
Aug 23, 2023 | News & Events
When you need an answering service for your business, it can be a daunting decision. After all, you want someone you can trust to answer your calls and provide excellent customer service. That’s why you might be afraid to ask your answering service certain questions....
Jul 26, 2023 | News & Events
Customer service is a critical part of any business. It is the face of the company, and it is what customers remember most after interacting with a business. It’s no surprise that the customer service industry has produced a number of influential figures who have...
Jun 14, 2023 | News & Events
In today’s digital age, it’s more important than ever to foster a strong remote team culture. Our 5 virtual team building activities provide the perfect solution to engage and connect with your colleagues, no matter the distance. Try an online book club for a shared...
May 3, 2023 | News & Events
Get the most out of your remote team with our leadership tips! Understand how to motivate a diverse team and encourage collaboration while working remotely. Learn how to run effective meetings, manage communication to ensure everyone is on the same page and provide...
