Jul 11, 2022 | News & Events
The experts from Nationwide Inbound’s IT & Programming team want to ensure you know the most effective way to manage and get the most life out of your office or home equipment. Follow our best practice check list below! Organize Cords Rotating Power Strips,...
Jul 5, 2022 | News & Events
Nationwide Inbound Inc. has won the coveted ATSI Award of Excellence for the 14th year, and the Call Center Award of Distinction for the 9th year. Nationwide Inbound Inc. of Freeport, IL has been honored with the exclusive ATSI 2022 Award of Excellence for the 14th...
![How to Deal with an Angry Customer [Infographic]](https://www.nationwideinbound.com/wp-content/uploads/2022/06/How-To-Deal-with-Angry-Customer-06-1080x675.jpg)
Jun 28, 2022 | News & Events
Working in the customer service industry, you can have really positive moments and you can also have really rough moments. One of the harder moments may be dealing with an angry customer. Keep these 6 tips in mind to successfully navigate talking to an angry...
Jun 22, 2022 | News & Events
Becoming a better listener sounds easy, but it can actually be surprisingly difficult. Making the effort and taking the time to become a better listener makes you a better friend, colleague and leader. It makes people feel like they’ve been heard and trusted. To reach...
Jun 20, 2022 | News & Events
Not all customer service representatives were created equal. Some do the bare minimum, while others work hard and go above and beyond to become successful. Those representatives have certain habits that make them successful in their job. These habits help them to...
