Nov 12, 2024 | News & Events
The holiday season is here, and for small and medium businesses, it’s a time of increased demand and endless opportunity. But with that opportunity comes fierce competition. In today’s crowded marketplace, where consumers have more choices than ever, how can...
Nov 11, 2024 | News & Events
Freeport, IL (November 7, 2024) — Nationwide Inbound of Freeport, IL has been honoured with the exclusive 2024 Award of Excellence for 11 years and the prestigious 2024 Call Centre Award of Distinction for 9 years. These Awards are presented annually by the Canadian...
Aug 14, 2024 | News & Events
2024 ATSI Call Takers (Left to Right): Ann L. (Employee Culture & Engagement Coordinator), Amanda S., Terasa G., Rebecca L., Hailey W., Wendy H., Layla M., Chris T. Not Pictured: Frank G., Mathue K., Mary A., Kadeisha O., Derek B., Julie C., Benjamin R., Madison...
Apr 4, 2024 | News & Events
In the fast-paced world of business, where transactions happen in milliseconds and virtual interactions often replace face-to-face communication, customer service representatives serve as the frontline soldiers, the unsung heroes bridging the gap between companies and...
Mar 11, 2024 | News & Events
As the flowers bloom and the days grow longer, spring brings with it a sense of renewal and rejuvenation. It’s the perfect time to shake off the dust of winter and embark on a fresh start, both personally and professionally. Just as you tidy up your home or...
